Ring a ding ding ding.

I know that most of you aren't in the habit of calling your insurance agent very often, but today, I want you to pick up the phone and call his or her office. I'm going to guess that one of two things will happen; some processor or secretary will pick up, or you will have to sit through a phone tree to actually talk to someone.

Now pick up your phone and call up The Phoenix Insurance. 214-253-0570. Go ahead, I'll wait.

So how did that work out? I'm willing to bet that you got an answer before the end of the first ring. That's not usual, for sure. I'm also willing to bet that the person that answered is a licensed insurance agent. Not a processor, not a secretary, not an answering service, but a real live person, who knows about insurance, and who knows how to assist you - immediately.

We figure that your time is precious, and we think that if you are going to have an insurance agent you should be able to get in touch with them right away. It's just that simple. In fact, we think that you are already spending too much time on hold when you call your cable company, or your bank, or your internet provider, or just about anyone really. Truth be told, I spend about half of my day on hold for my clients, getting questions answered, changing coverage, and getting billing adjusted. I don't mind ("The Girl From Ipanema" is one of my favorite songs, so I love being on hold) and in fact, when I have successfully navigated a phone tree, I feel accomplished. I feel like I gave that client that many more minutes back, and we all know how precious time is.

So why not give us a call? Meet your hold proxy, and see how valuable we are to you. Not just in dollars and cents, but in minutes and hours. We do insurance, sure, but we also spend time on hold so you don't have to.
I'll also make a pledge to you - no matter how good a company's hold music is, we won't let that sway our decision. We will still put you where you fit best.